Eve’s Women in Leadership – Meet Shahed
Please describe your job title and your responsibilities at Eve & Co?
My title is Quality Assurance Manager. I oversee QA/QC activities at Eve & Co. which covers tasks such as establishment and updating of standard operating procedures, investigations into all matters related to product quality, and hosting external audits. I work with a wonderful team of driven, detail-oriented individuals that are always brainstorming and implementing opportunities for process improvement.
- What is a common misconception you see about your job?
Generally speaking, QA is sometimes seen as the scary facility “police” that you should hide from, and for my team and I this couldn’t be further from the truth. One of our core values includes being approachable. Approachability is very important because we want employees to feel comfortable coming to us with concerns that we need to hear. When we set procedures we ensure to get feedback from the departments involved, in order to find solutions that work for everyone. If a mistake is made I will always first and foremost focus on process improvement rather than laying blame to individuals. When we make an update to our procedures, we ensure to explain, teach and answer any questions so that the Eve & Co. team always feels like they are in the loop to why these changes are being made.
2. What is your favourite part of your job?
Without a doubt: My team and my coworkers.
3. What woman inspires you and why?
I instantly fall in love with any strong, secure, confident woman. Not all business environments encourage women to vocalize their opinions. This is usually a learned skill that can sometimes feel scary to apply because there is a subtle (sometimes not so subtle) societal expectation to always be agreeable. So, any woman that respectfully vocalizes her honest opinions will always instantly gain my respect and inspire me in doing the same.
4. What was the best vacation you’ve been on?
I visited Japan in September of 2019. This was a lifelong dream of mine and absolutely delivered on my very high expectations! I spent five years learning Japanese when I was in high school/university and it was fulfilling (and surreal) to finally apply it.
5. What is your favourite quote?
“Between stimulus and response, there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.” – Viktor E. Frankl
6. When you were younger, what did you want to be when you grew up?
Many things, one of them is a writer for TV advertisements. I had a deep appreciation for a good TV ad.